Restoring Movement & Quality of Life

In most cases, you do not need a doctor's referral to see a physiotherapist. Physiotherapists are primary healthcare providers, which means you can access their services directly. However, some insurance plans may require a referral for reimbursement, so it's best to check with your insurance provider. If your condition requires coordination with other healthcare providers, we're happy to communicate with your doctor to ensure comprehensive care.

Wear comfortable, loose-fitting clothing that allows for movement and provides easy access to the area being treated. For example:

• For lower body issues: shorts or loose pants
• For upper body issues: a tank top or t-shirt
• For back issues: clothing that allows your therapist to assess your spine
• Avoid restrictive clothing like jeans or tight dresses

We have private changing rooms available if needed.

The number of sessions needed varies depending on several factors:

• The nature and severity of your condition
• How long you've had the problem
• Your overall health and fitness level
• Your commitment to home exercises and self-management
• Your specific goals for treatment

After your initial assessment, your physiotherapist will provide an estimated treatment plan with expected duration. Most acute conditions may require 4-8 sessions, while chronic or complex issues may need longer-term management.

Physiotherapy should not be excessively painful. While some discomfort is normal when working with injured or stiff tissues, we always work within your pain tolerance. You may experience some muscle soreness after your first few sessions, similar to what you might feel after a good workout. This typically resolves within 24-48 hours. We use pain as a guide to ensure we're not overstressing tissues, and we'll constantly check in with you about your comfort level. Our goal is to help you move better with less pain, not cause additional pain.

Yes, we offer direct billing to most major insurance providers. We recommend checking with your insurance company beforehand to understand your physiotherapy coverage, including any limits on the number of sessions or required co-payments. Our administrative team will be happy to assist you with the billing process and answer any questions about insurance coverage. For patients without insurance or with limited coverage, we offer flexible payment options and can discuss treatment plans that fit within your budget.